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Customer satisfaction is the staple of our business. We appreciate their faith in us to Put Life Back Together, no matter what kind of disaster or loss they experienced, and we are proud to share testimonials and experiences from our customers. It is an honor to serve our customers.
I think the initial moments of standing outside in the dark watching the flames shooting out of your house is a very devastating feeling and you have no idea at that moment what the damage is going to be…
We felt very assured when Total Restoration shows up. The moment that we met them both they shook our hands and said ‘we know you’ve been through a lot this morning. Everything’s going to to be fine. We will take good care of you.’
I would recommend Total Restoration to other business owners because they are a large organization, yet they give you this personal attention that i think you need when you have a tragedy like a fire or water damage or a flood. I think that’s when owners feel most vulnerable, and I think to have someone come in that you feel comfortable with and you can trust is a very important aspect.
I would like to take this opportunity to thank you for your quick and efficient response to our water damage issue. Your prompt response was very much appreciated. Your entire team was extremely helpful and put my mind at ease immediately that they knew what they were doing and could get our needs taken care of quickly. I am especially appreciative that you have such a good relationship with the insurance company and that they could trust you to do what needed to be taken care of for a reasonable fee.
Thank you again for everything.
I am writing to thank Cleve Morton and Tim Back of Total Restoration and Scott Morgan of Erie Insurance for a job well done. If there were more people and companies like the ones mentioned above, the world would no doubt be a better place. The work was professional and their attitude was caring and sincere at a time that was trying at least.
Thanks for the great job you and your men did on the restoration of Suite 20 in Pendleton. I would recommend you again. You and your men were professional and timely.”
I appreciate the prompt and professional way your company handled repairing my home after the recent ice storm damage. I would highly recommend you to anyone I know. It's good to know there are dependable people who provide good service!
Bob and I cannot thank you all enough for giving us back our HOME SWEET HOME. Your professionalism, consideration and kindness made all the difference.