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Customer satisfaction is the staple of our business.  We appreciate their faith in us to Put Life Back Together, no matter what kind of disaster or loss they experienced, and we are proud to share testimonials and experiences from our customers.  It is an honor to serve our customers.

I think the initial moments of standing outside in the dark watching the flames shooting out of your house is a very devastating feeling and you have no idea at that moment what the damage is going to be…

We felt very assured when Total Restoration shows up. The moment that we met them both they shook our hands and said ‘we know you’ve been through a lot this morning. Everything’s going to to be fine. We will take good care of you.’ 

Bill & Judy Payne

I would recommend Total Restoration to other business owners because they are a large organization, yet they give you this personal attention that i think you need when you have a tragedy like a fire or water damage or a flood. I think that’s when owners feel most vulnerable, and I think to have someone come in that you feel comfortable with and you can trust is a very important aspect.

The Vantage Center

I would like to take this opportunity to thank you for your quick and efficient response to our water damage issue. Your prompt response was very much appreciated. Your entire team was extremely helpful and put my mind at ease immediately that they knew what they were doing and could get our needs taken care of quickly. I am especially appreciative that you have such a good relationship with the insurance company and that they could trust you to do what needed to be taken care of for a reasonable fee.

Thank you again for everything.

Cindy Gregory

I am writing to thank Cleve Morton and Tim Back of Total Restoration and Scott Morgan of Erie Insurance for a job well done. If there were more people and companies like the ones mentioned above, the world would no doubt be a better place. The work was professional and their attitude was caring and sincere at a time that was trying at least.

Paul S.

Thanks for the great job you and your men did on the restoration of Suite 20 in Pendleton. I would recommend you again. You and your men were professional and timely.”

Chuck C. Pendleton, IN

I appreciate the prompt and professional way your company handled repairing my home after the recent ice storm damage. I would highly recommend you to anyone I know. It's good to know there are dependable people who provide good service!

Sharon E. Carmel, IN

Bob and I cannot thank you all enough for giving us back our HOME SWEET HOME. Your professionalism, consideration and kindness made all the difference.

Bob and Linda W.

Your technicians were very friendly and professional. Communication was great and so far they're a terrific job.

Gary M., customer since 2019

The rep was always on time and explained everything to us.

Customer since 2019

So far in comparison to prior contractor you have been on top of everything and provided information as to what to do to follow through with various items still on the table so to speak. Very happy thus far with services.

Jim G., customer since 2019

Excellent communication from office and from Estimator/Project Manager. Taylor Kehl is professional, knowledgeable, consciencous, engaging, available/reponsive, organized, open to questions and/or concerns. He is an excellent PM. The drywaller/painter, Robert Cisneros, was great as well....timely, communicative, great care in his work. The two subcontractors, carpet and gutter, have been excellent also.

Customer since 2019

It was fantastic that you could have a crew come and initiate water remediation 2hrs after my call. The crew leads on 2nd (Gary) & 3rd (Darien) day have been very professional, knowleable, and efficient.

Customer since 2019

Like most families who need the service of a restoration company we have been in a whirlwind... Total Restoration, Josh Ehrgott stepped into our crisis and brought us direction, resolution and peace. We would highly recommend Josh and Total Restoration to family, friends and neighbors going though a tough time... Thanks Josh for going above and beyond with your followup and showing up when we needed you.

Travis T., customer since 2019

Gary and team were great. Very kind, answered all questions and we're so courteous.

Customer since 2019

You were very helpful and punctual with helping to fix the damage to our house. You were also very thorough and explained the whole process clearly.

Customer since 2019

We had a great experience and Adam was very helpful!

Customer since 2019

Fast response once approved by Insurance. Josh is very personable.

Mary M., customer since 2019

Your company was very quick to respond to my water damage claim.

Customer since 2019

Everyone was super helpful and you even coordinated with the plumber to make the process seamless. Thanks!

Customer since 2019

Total Restoration has been completely reliable. They have worked within my schedule, called before arrival and efficiently gotten the downstairs living area clean and dry. Thank you to the Total Restoration team for all your hard work!

Marcia B., customer since 2019

It’s the professional & honesty your employees provide to their customers. It’s been an extreme pleasure to work with Alex Seitz.. I am one very very satisfied customer.

Customer since 2019

I gave Total Restoration a 10 because their cleanup of the water damage has been great. I look forward to them repairing the damage next and making my house new again. I like that they handle everything from start to finish, even dealing with my insurance company

Edward T., customer since 2019

You had a tech crew out within 3 hours of my call to drain the water and get the heater fans running. The daily visits to check on the status of the basement and the professionalism of the technicians.

Customer since 2019

You came out and covered my chimney because of damage and it was leaking. Covered my roof in detached garage and boarded up my windows that were blown out. Very nice adjuster.

Barbara C., customer since 2019

alex and michelle where both friendly and very professional and made sure we understood what is going to happen

Customer since 2019

Good communication between all parties involved.

Customer since 2019

Fast service, first rate job and excellent customer relations.

Customer since 2019

We had a forty ton tree fall on the house. though no one was home nor injured this was my childhood home and I was devastated. Your crew came that evening and tarped up to protect the furnishing and we had minimal damage to the contents of the house. And then in the rebuilding process you gave us Alex! So yes, I would recommend Total Restoration to anyone! Ann

Ann H., customer since 2019

Great guys that work for you seem like care and trying their best for good quality service

Colin B., customer since 2019

The total restoration guys showed up as promised. Great communication between office staff and directly with Cleve. Kept the job site clean. Good company and a great experience.

Rick T., customer since 2019

Quick response. Good communication, and good work.

James T., customer since 2019

Good communication thru out the process. Staff are very experienced. High quality work.

Mark N., customer since 2019

The guys did an excellent job getting everything moved floor down and the furniture back in the room the same day! They did a Great Job!

Customer since 2019

The Total Restoration team took care of us while we were out of the country. They pushed our insurance company to get our things out of our apartment ASAP so that mold didn't destroy more of our belongings. They treated our belongings like their own! They cleaned our clothes and saved as many of our precious things as they could. They also were very fair when it came to pricing. Bless this team and specifically Lori and Catherine for keeping up with our inquiries! We wouldn't have had changed anything! It was a very trying time and even my health during this time went southward, so having such a caring team of people take care of our belongings is ....well I don't have enough words to say how humbled and appreciative we are! They also brought our things in and had our bed ready for us upon our return. We got home late and were very tired! THANK YOU EVERYONE a 100 times over!

Kelsey S., customer since 2019

Very thorough and helpful. Kept us in the loop on progress

Customer since 2019

The mitigation initial and demo appts were very timely. The technician talked me through the entire process.

Customer since 2019

Pretty much everything! All the guys have been super nice and very professional and courteous. I have used you before and would definitely use you again (but hopefully won't have to!).

Customer since 2017

Darien, our project manager, is amazing. He is very professional and personable. He has certainly made a bad thing much better!

Kent C., customer since 2019

one time and great skills Clear mission and direction You did every single thing I ever asked and more. Polite and quality beyond compare Very very professional

Milton G., customer since 2019

Excellent, efficient work. Project manager clearly explained the extent of repair work needed and followed through.

Customer since 2019

Thorough, listened to my concerns, sensitive to my mess. Called ahead. Patient with me and all of my questions.

Customer since 2019

Professional job. We are constantly kept posted on the progress of the job. Great team!

Esse W., customer since 2019

You were fast response, clear in directions, constant in checking equipment and showed empathy for what we were dealing with.

Jody W., customer since 2019

Courteous and professional We’re able to come quickly and were flexible to my schedule

Customer since 2019

Gary your employee is doing the job professionally and the way it should be done in as long as Gary is on the job I don't have no worries whatsoever that the job will be done right you need a lot more employees like this man in order to better your business all over the United States

Randall W., customer since 2019

Your team was professional from start to finish. Although this was my first 1st experience with damage to our home we felt confident the work would be done in a timely. T hank you Total relstoration

Patricia W., customer since 2019

I was very pleased with the tech that came to my house. He was not only very thorough in his work but also explaining what he was doing and why. Everyone that had to come to my house was on time and always called prior to coming. Very professional and courteous.

Joe W., customer since 2019

Excellent customer service and communication. Worked very well with insurance company to get the work finished in a timely fashion. Definitely will recommend And use again if necessary.

John G., customer since 2019

The guys were very polite and precise.

Reggie T., customer since 2019

Adam S. was amazing. From the moment I first spoke with him throughout the entire restoration process he answered all of my questions , was prompt on any follow up and by his words and actions helped me see all would work out..... and it did.

Customer since 2019

Isaac did everything right. He was polite, kind , & very efficient. He answered all of our questions, addressed all of our concerns, and behaved very professionally in all of his tasks. I don’t know what he makes but he deserves a raise...a BIG raise! Thank you, Isaac & Total Restoration, for your help during our difficult time, you are very much appreciated!

Kelli W., customer since 2019

Restoration was prompt and efficient with professional service

Customer since 2019

Placed machines to dry out carpet , was very professional about their job. Thank you for your service.

Customer since 2019

Everyone was very nice and professional and answered all my questions.

Customer since 2019

Everyone was very nice and professional and answered all my questions.

Customer since 2019

All the people with Total Restoration have been so helpful. We had a broken pipe that flooded the whole apartment with water. They got their equipment out the next morning. A different well-known company told me they couldn't be out there for 4 or 5 days. I am so thankful that TR could get there quickly. It was all dried out a few days later. I look forward to working with them on the restoration to make the place livable again. Karen Luther

Karen L., customer since 2019

Cleve and his son came out to my house after hours to assess the damage and brought dehumidifiers to start the drying process. Prompt, professional and easy to work with

Customer since 2019

Customer service was great and work was great as well.

Brian M., customer since 2019

Each stage of our interaction with Total Restoration was great! From the initial phone call to the completed work, we were treated with respect and felt like our job was important to each employee with worked with. Thank you, Total Restoration!

Judy K., customer since 2019

It's been an absolute pleasure.. The two employees that you sent to our home have been very informing throughout this entire process ..thank you so much for your help

Rick W., customer since 2019

Everything! Aaron is an honest man that goes out of his way to help his clients and treats them like family, My partner Ellen who is a 911 survivor of United 175 are truly appreciative of all his work. He gets out of the score if 0 to 10, 100! Thanks, Captain Ramin Pourteymour

Ramin P., customer since 2019

The office and Joel's responsiveness is excellent. The on site crews communicate well with customers, inspire confidence with customers and do good work.

Customer since 2019

So much communication the whole way! I loved receiving emails and phone calls from your staff checking that everything was going well and making sure I was happy, rather than just assuming all was well. Very proactive.

Sondra H., customer since 2019

You were prompt. Your team were polite and clean people. Told me exactly what they needed to do and when. They never missed an appointment. And although not completed, so far I am happy

Greg H., customer since 2019

Aaron has been amazing. Always prompt and ready for the unexpected. Extremely experienced and knowledgeable and truly goes out of his way to help the client. We truly and highly recommend aaron and total restoration to any one wanting to do construction or repairs. Extremely knowledgeable and reasonable

Ramin P., customer since 2019

Alex worked with me every step of the process and worked to address the issues I was experiencing with my house. The whole process was quick and the staff has been very professional.

Customer since 2019

Isaac It’s been a great help with this whole process is very kind and understanding and has an answer for every question I ask. He is a very good asset to your company. 1/1/2019

Kim G., customer since 2019

Very friendly and prompt.

Customer since 2019

Always prompt with response time and very thorough with necessary issues to be addressed.

Ryan H., customer since 2018

Taking care of my problems in a quick manner.

Customer since 2018

Your guys did a fantastic job! They took great care to not damage my property, including my landscaping. The guys did a super job painting the trim, and all of the areas that needed a fresh coat of paint. They saw a few things that needed a little extra attention. They took care of them without hesitation. . This is why I depend on your company to do my repair and remodeling projects. I appreciate your expertise and fair pricing. You know I will keep coming back to Total Restoration for all my home updates. . .

Wanda S., customer since 2018

Adam was honest, a good listener, a good educator to someone who is new to owning a home and knows very little about the repairs that needed to happen. Trustworthy, good communicator.

Kelly B., customer since 2018

I like it that the estimator is also the contractor project manager. I'm dealing with one person which is great. Communications has been very responsive and feel that contractor is working with us to get the property back in order quickly. The job was started sooner that I anticipated.

Customer since 2019

Very Professional

Customer since 2018

Got here in a timely manner and the technicians knew what they were doing and went straight to work. In a few days everything was dried up. They left the area cleaned up and complete. No hassle!

David K., customer since 2018

1. Taylor - being very personable and professional 2. Immediate response to our roofing problem

Customer since 2018

Prompt courteous service.

Kim C., customer since 2018

Josh is awesome. he has help me with each step as a home owner . with insurance to all my options.

Customer since 2018

When I called you guys remembered who I was from a previous repair to my house. I was immediately helped and scheduled for someone to come out to the house. Gary and Phillip were the greatest!!!! Nice guys, very helpful and willing to help out any way that they could!!!!!!!

Maggie R., customer since 2018

Personable care through Adam was top notch and thorough.

Bobbie M., customer since 2018

Everyone was very professional, and also responded to our questions and concerns quickly and appropriately.

Customer since 2018

You did a really good job and were easy to work with.

Customer since 2017

Your guys are very respectful and very efficient. Mary and Joel kept us informed along the way. Hopefully we will never need your services again but if we do, you are the ones we call.

Customer since 2018

Total Restoration’s customer service is above excellent. Their tech’s are very compassionate about making their customers feel important. They respond in a timely fashion and the work is very detailed. I recommend Total Restoration above anyone else.

Annetta C., customer since 2018

The work was done professionally and to our satisfaction. The workers performed their tasks without interfering with our day to day operations

Stan W., customer since 2018

We had a great experience with Total Restoration. They were very professional and always answered our questions in a timely manner. They were incredibly kind and did an excellent job on our home. We are so thankful we found this company!

Customer since 2018

Great work in my home - fast, reliable and clean.

Rod H., customer since 2017

Thanks to Total Restoration for your professionalism, patience, compassion from the 1st phone call throughout until cleanup was complete they truly care! Communication from start to finish was impeccable! Sincerely Debbie Schaefer

Debra S., customer since 2018

You are a friendly, professional, cost effective restoration company that works well with the customer and their insurance company. Thank you for helping us and making things right again in our home. Randy and Linda

Customer since 2017

Great work by great people performed in a professional and timely manner. Thanks

Patrick B., customer since 2018

You were punctual, accommodating, and worked with us!

Kristen R., customer since 2018

Good communications. Prompt attention to client needs. Workmanship was good. Everyone was great to work with.

Bryan D., customer since 2018

We were very pleased with the work of Total Restorations ! They were fast and the workers were very friendly.

Robert M., customer since 2018

Total Restoration followed up quickly and responded to site in a professional manner. Was highly praised by our customer and that's big for our future with that customer. Thanks Dan Allen

Dan P., customer since 2018

They responded to our phone call and were here to begin the process of clearing out and cleaning up the water damage within a few hours. They alerted us to a second water issue, not just the one we thought caused the problem. So, we were able to take care all at once and not have to go through damage again. They kept us informed of costs and detailed work yet to be done. Men were polite, efficient and clean. They were cautious with our home.

Linda E., customer since 2018

Clean, quick, professional.

Paul D., customer since 2018

Fast and friendly service!

Customer since 2018

Very professional and reliable company who did a great job for us during a disastrous water break.

Wes M., customer since 2018

The team was prompt, efficient and polite. Very conscientious about our comfort during a very stressful time. We would highly recommend Total Restoration.

Customer since 2018


Justin D., customer since 2018

They always take the time to listen to what I have to say, and believe me I have a lot to say! In all seriousness through the fire of our home, Total Restoration has been the only people we feel to be "on our side" and/or "fighting for us"!! We can't thank you enough!!

Customer since 2018

The Techs that we have dealt with have all been professional.

Richard B., customer since 2018

Job was well reviewed and completed in a professional manner. I would recommend their services to anyone.

Customer since 2018

Communication of what was needed, cost and timeline. Followed through as promised. Courteous.

Customer since 2018

Thorough and quality driven

Customer since 2018

Very understanding of a difficult situation. Very professional

Customer since 2018

Your response time was prompt. Your company lead project people were responsive, polite, professional, kind and called and answered emails and texts immediately. Everything was clean and organized for the least amount of intrusion during an overwhelming experience. From the initial phone call to all your follow up people, everyone has been great. Very impressed with our water mitigation lead, Brayton. What a great person, with great customer service and quality work. Your company has since been validated by my workplace and my best friend for your start to finish work and that was AFTER I had chosen you for the work. Both gave you A+ for service, cost and promptness.

Customer since 2018

I was shocked how quickly Total Restorations arrived at our house and got to work. Our house had so much water damage, but they were able to save so much of the house. Not that we want to experience this issue again, but I would call the first if it did.

Customer since 2018

You guys came out in a timely manner the people you sent where nice did and did a good job.

Customer since 2018

Brayden was wonderful. Very courteous and thoughtful. Did a great job. Marilyn Harbison

Marilyn H., customer since 2018

I really appreciated the way that your company came to my aid in repairing my condo but I had to repaint some areas due to a sloppy paint job and purchase more hardware to repair light fixtures that your company lost in the process.

Capt O., customer since 2018

Brayton was so great. He kept me feeling informed about what he was doing every day he was here working on the house.

Customer since 2018

Your team arrived very soon after my call. They were respectful of our property and put in place a plan to restore our basement. It was clean and dry thank goodness. We are so happy to have everything restored back like it was.

Gene D., customer since 2019

You guys are a class act all the way around. It is not just what you do for your customers but how you conduct yourselves in all areas that makes your business stand apart from the rest.

Brian B., customer since 2018

Mr. Sanborn has been extremely professional and knowledgeable. He is prompt with his communication and listened to what we wanted to do with our home. We highly recommend Adam Sanborn to anyone looking to complete a home project or renovation.

Customer since 2018

There was zero delay in service. All representatives were extremely professional and approachable throughout the process. Communication was great and there were continual updates daily.

High S., customer since 2018

Quick response, quick in and out. Outstanding employees

Gerald S., customer since 2018

Communication, delivery, cleanliness, prompt responses are vary valuable and they are traits your company has.

Customer since 2018

You were prompt and the gentleman who came out was very professional

Customer since 2018

I appreciate keeping me informed of the progress and everyone has been so helpful!

Customer since 2018

The personal approach and building a trusting and honest relationship was the most important feature for me.

Vantage C., customer since 2018

Did everything in a timely manner; very cooperative and thorough!

Customer since 2017

Did a great job on our floors and wood trim. Employees were very curteous. And job was done in a timely fashion.

Matt T., customer since 2018

Does great work. Prompt service, and all workers very polite

Mark M., customer since 2017

Jack and Dave did an excellent job inside my home repairing my ceilings and walls. The paint matched in all places back as it was.

Customer since 2018

Prompt service and professionalism.

Customer since 2018

I liked your men informed me of what we’re doing and why and how much waste and they disposed of it.

Customer since 2018

Total Restoration came to our home after it was smoke-filled due to a smoldering fire trapped and contained between the upstairs floor and the downstairs ceiling. The company responded quickly and was very responsive to our concerns. Some steps in the process were even repeated. The workers and technicians were professional and efficient. Although an odor still remains to some extent in our lower level, we feel Total Restoration did all they could to resolve the problem.

Dale O., customer since 2017

Total Restoration was thorough and efficient and trustworthy! I highly recommend them.

Customer since 2018

Everyone was professional and took responsibility for what was happening. A 180 degree difference from the last restoration company I dealt with.

Customer since 2018

Communication was key. I appreciated the contact with updates, questions, concerns regarding the progress of the work being done to my property. I appreciated the suggestions and how Total Restoration went beyond what needed to be done and did a professional job. I was treated with respect and concern. I felt the spirit of God in the importance of getting me back into my home. When you have an accident happen to your property you are not always thinking clearly and Total employees would fill in those important blanks and that was helpful.

Customer since 2017

Total Restoration provided comfort and reassurance that the job would be completed by professionals who were concerned with the abatement of water and the rebuilding of ceiling, walls, built-in library bookshelves, and trim. I was completely satisfied with their work and would highly recommend them to others in need of assistance.

Dave F., customer since 2017

Arrived on time and services were done quickly and well. Cleaned up after.)

Connie W., customer since 2017

You all are great and did the work exactly as was needed to bring my home back to speed after some errors by a plumber. Thank you for the diligent work.

Rod H., customer since 2017

Alex , always gets back to me in a timely matter . And is god at lining up the approite contractors .

Karen F., customer since 2018

Fast and friendly service. Professional all the way.

Customer since 2018

The only restoration company my family uses and trust. Thank you for all your hard work getting my house back in order.

Customer since 2017

You got the job done properly!

Customer since 2017

I have been very pleased with Total Restoration; especially quality of work and customer service.

Susan R., customer since 2018

I really like the fast response and how you keep us up to date on the status and progress.

Kroger S., customer since 2018

Communication - keeping me informed of what's going on, as well as communicating with my insurance company to keep things moving on that front. Prompt, competent service

Customer since 2018

The craftsman was extremely professional, showed up everyday and on time- worked late if that was ok with us, since he did ask. He was committed to doing excellent work and it really shows. We had tile installed in a four seasons patio room and he did a phenomenal job. We are highly satisfied and would recommend. You guys are committed to doing things right, taking no short cuts and making customers happy. No problems whatsoever!

Customer since 2018

Great job restoring my home to it’s original condition After plumbing water damage Thank You

Customer since 2017

Friendly employees, Good communication.

Customer since 2018

Completing job on time as promised. Alex was very good to work with. Workers were courteous.

Customer since 2018

Very fast, very professional and very affordable, I would recommend them to anyone. Dr. Aaron

LLC A., customer since 2018

Our church had the water supply line to one of the toilets completely came detached from the toilet at about 6 PM on a Saturday night of all nights! Total Restoration was there within the hour and had our church dry by service time the next day. What a huge blessing they have been as we continue the repair process. Total has been wonderful to work with through this while ordeal by doing the job right, not leaving us in the dark, and actually caring about the customer. Thank you!

Blue B., customer since 2018

prompt and professional attention very friendly personnel

Andrew M., customer since 2018

Had a leak in garage roof that damaged the ceiling. The roof leak was repaired - the ceiling was repaired - the whole garage ceiling was re-painted. It was all done efficiently and very satisfactorily.

Customer since 2018

I liked that y'all were engaged with us from the very beginning. checking on the moisture daily. There was little mess and the service professional took care in his work.

Customer since 2018

Did a good job on all the required things to be done, like securing the temporary roof to be leak proof, and the cleanup.

Customer since 2017

You were in constant communication with me keeping me informed concerning the restoration on my condo. I liked the constant feedback keeping me informed.

Capt O., customer since 2018

The came out quickly and helped get things cleaned up and communicated with our insurance company.

Customer since 2019

The service was great and the gentleman that performed the work was very personable and did a great job. We also had work done last year and everyone was extremely nice and the workmanship was very good.

Linda G., customer since 2017

The service person was friendly, professional and efficient. The work was top notch

Patrick C., customer since 2017

Workers arrived extremely quickly after I called. They were professional and knew exactly what needed to be done. They did it quickly and with respect to my home. Great company!

Jennifer M., customer since 2017

Total Restoration has been a great partner to work with both in emergency situations and for routine restoration projects. Our Project Manager, Aaron and his Production Assistant, Lauren, are both highly efficient at getting all the pieces in place for flawless execution. The concern for your satisfaction makes it evident this company wants to build a life long relationship as evidenced by their unwavering dedication to our needs and requirements each step of the way. Project details are always clear, concise and the flow of communication always available. All the crew associated with our projects have been professional, polite, informed and on time. They work in a way that stages safe and accident free work environments. Our restoration projects need to reflect the integrity with which we wish to present our properties once they are ready. Total Restoration will only work with integrity of purpose. If you want your expectations exceeded, have projects completed on time and within budget, have available to you knowledgeable and expert skill sets and over-all satisfaction, call Total Restoration. We won't be calling anyone else.

Jeanmarie K., customer since 2017

The quality of work and customer service was top notch. It is refreshing to have a company that employs workers who take pride in their work and finish the job on time. I would highly recommend Total Restoration to anyone!

Greg G., customer since 2017

Good communication and worked with us on changes and such to the project.

Jeff B., customer since 2017

The crew was OUTSTANDING to work with. Very friendly and polite. They kept the house cleaned up. No messes in other rooms. Thanks so much!

Customer since 2017

It was easy to keep in touch with our project manager, he was very responsive. All of the workmen were very pleasant, polite and responsible. Although we don't have small children, I'd have been very comfortable having them around if we did. The work site was always cleaned up after they were finished for the day. One area where I'd suggest some improvement is for better communication between the different kinds of workmen.

Customer since 2017

I will be pleased to share specifics after all is complete. The two gentlemen who installed carpet, vinyl, and laminate flooring did a tremendous job and their work ethic was unbelievable!

Customer since 2017

Technicians were prompt and courteous. Also explained what he was doing, why, and the types of products being used. Very reassuring.

Customer since 2018

Professionalism of estimator/representative could not have been better. He displayed confidence in finding and correcting the problem, which was NOT done by two other companies, and inspired trust. Also, He kept me informed of status when part was delayed: not under his control. Thank you.

Customer since 2017

Everyone at Total Restoration has been so professional, personable and answered my questions right away. Having never dealt with a home insurance claim, they’ve lead us through the process and given us utmost confidence that all will be resolved in the quickest time possible.

Charles A., customer since 2017

Workers were hard working, fast and extremely kind! Manager/Cleve was on site daily in beginning, and regularly thereafter. He communicated with me routinely and was very informative and helpful! Thanks to All! Dot Chapel

Customer since 2017

Worked within budget Well experienced employees (Tom particularly) Genuine desire to meet clients expectations

Dennis W., customer since 2017

Your crews were courteous and responsive. The project manager explained the process and walked me through it...keeping me on deadlines and ensuring the work was progressing in the way I wanted it to. Even when we had issues with subcontractors, Total's team resolved those issues quickly. In the end, I am thrilled with the way my home looks, and so are my children...and that's what matters most. My children feel like they are HOME!

Glenn A., customer since 2018

The work was completed with a total respect for me and my home. The professional was just doing the work to the best of his ability.

Rod H., customer since 2017

Total restoration came out quickly, provided a solution and saw the process through to completion. Glad we called them!

Daron D., customer since 2017

This company is very professional and cleans up after themselves. They did a timely repair and I can now take a shower without fear of water running out of the glass doors.

Customer since 2017

Quality work in a timely manner Kept our family updated on daily progress

Customer since 2017

Arrived promptly within 24 hours after the call

Customer since 2018

The professionals at Total Restoration did outstanding work at my lake house following a water damage to the basement. They were prompt and efficient; got the job done on time; and kept me informed every step of the way. If I needed such services again, i would definitely use Total Restoration.

Norris C., customer since 2018

I am very pleased and appreciative of the quality of work done by Total Restoration. My garage and roof repairs were challenging; price was very fair and results were excellent.

Customer since 2018

Great customer service. Great attitudes while at the house.

Customer since 2017

I appreciated the quick emergency response and the courteous behavior of all personnel. The restoration crew did a very good job. It was obvious that they take pride in their work.

Customer since 2017

On time, professional, and knowledgeable staff who I had confidence in their knowledge about how to fix what was wrong with my home.

Customer since 2017

Friendly, professional, good customer service.

Customer since 2017

Brad was professional, personable and persistent as he worked with our insurance company claims adjuster to renovate our basement after a flood.

Customer since 2017

In dealing with water damage to our flooring, Isaac was lovely to work with; quick, clean and professional. He gave us all the information we needed and checked back in to be sure the process was going smoothly. Thanks for making our emergency your specialty!

Customer since 2017

I think the guys you sent to do the work did a good job.

Customer since 2017

You've been responsive and helpful through this project.

Customer since 2017

Quick response, friendly and knowledgeable people, proper communication as to what needed to be done and how it would occur, professionalism at its best from all!

Kristi W., customer since 2017

courteous, professional, and friendly employees. Kept us well informed. Seemed to be thorough and knowledgeable. Arrived on time daily.

Frank K., customer since 2017

You guys listen very good & customer service excellent

Gurpreet S., customer since 2018

Crew efficient, friendly, and polite

Mark M., customer since 2017

My floor looks great! I believe everything was done in a professional manner. I love that you came out personally to double check the end result and didn't hesitate to fix a small issue that wasn't properly taken of during the process.

Customer since 2017

Everything was done so quickly and Perfectly!

Meredith E., customer since 2017

Awesome customer service and prompt service

Ray J., customer since 2017

Everyone I worked with or talked to seem to genuinely care that my project was taken care of properly. Everyone was very courteous, friendly and professional. I felt comfortable leaving for work with them at my home and they did a great job explaining the next steps each time we talked.

Abby N., customer since 2017

Quick responce and very professional!

Christy M., customer since 2017

Good price. Friendly service! Good help!

Morgan B., customer since 2017

I love you guys 🙂 I have already and continue to refer you and your team. Of course in any project, there are hiccups, but we always get it figured out. Thank you.

Kim L., customer since 2017

You had crews out here right after the approval from Erie Ins. Greg did a great job( a man of many talents) considering all the different aspects of the repair!

Customer since 2017

You were very honest with us on describing what you would do on our job, and kept us updated on any issues. Your team did a very good job repairing our wall, and insuring there was no insulation damage or mold issues. Thank you for doing a very good, thorough job.

Customer since 2017

You and the men were on time, clean, neat and the job was completed perfectly with no mess. Beautifully done. So happy to work with Total Restoration.

Howard D., customer since 2017

Everyone in this company has been super easy to work with and they communicate on a timely basis.

Cheryl C., customer since 2017

everyone was on time and took care of our home as if it was there's!!

Howard D., customer since 2017

Brad and Lauren have been very helpful!!!

Customer since 2017

Very fast response on the water remediation. Friendly and caring. Did all leg work for repairs and got them done timely and with excellent quality. Loved the online link to job status also.

Myleah A., customer since 2017

Total Restoration was quick to respond to my request and then each and every worker was professional and skilled in their work. I think they entire team of Aaron and Jake were on top of the situation. I would definitely use their services in the future if needed.

Cheryl C., customer since 2017

Contact Us

If this is an emergency, please call (317) 548-6449 for help 24/7.